What we do: Conversational Engagement

Consumers want — expect — better experiences.

By integrating empathy, data-driven insight, and personalized content, Conversational Engagement™ helps brands deliver the quality experiences today’s consumers demand. Our platform nurtures lasting relationships — ensuring brands capture the value of their customers throughout their lifetime.

Brands thrive when the customer and the brand benefit from an enduring relationship throughout the customer journey.

This win-win has been all but impossible — until now.

Brado’s Conversational Engagement™ Platform is purpose-built AI that builds valuable, long-term relationships with consumers by engaging them in meaningful conversations — while giving brands control over content and recommendations. 

Introducing Conversational Engagement™​

Insight-driven and AI-powered, our Conversational Engagement™ Platform helps people get the experience they want and helps businesses generate more value from customers throughout their journey.

Our platform:

  • Creates meaningful, ongoing customer conversations that build trust.

  • Moves brands from transactions to long-term relationships, producing significant and enduring brand growth.

Industries we serve:

Healthcare

Today, healthcare providers face staff burnout, rising
costs, and increased demand for personalized care.

With these realities, it is extremely difficult to provide quality care and be profitable. Yet, every senior executive knows their board demands it.

No one understands patients better than Brado.

Higher Education

Americans are losing confidence in higher education. The bottom has fallen out of trust. Since 2015, the percentage of Americans who have “very little” confidence in higher education has doubled. With the power of Conversational Engagement™, 
we have the tools to create: Deeper interactions, continual learning, and tangible, transparent ROI.
Catherine is one of our Conversational Engagement™ Platforms built for the healthcare industry.

Conversational Engagement™
Benefits Ladder

5 steps to enduring brand growth.

Conversational Engagement™ Case Study​

Helping caregivers navigate the dementia journey.

Healthcare providers, like Bon Secours Mercy Health, use our platform to help patients and caregivers navigate the healthcare system. See how our Conversational Engagement™ Platform helps transform the dementia caregiver experience.

Andy-Parham.jpg

Andy Parham

Chief Executive Officer

Andy has invested in and led multiple businesses that focus on creating deep connections between brands and those they seek to serve.

Want to talk Healthcare?
Contact Andy Parham:

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More of What We Do

Insight

Our insight provides an intimate understanding of people’s beliefs with the power to change behavior.

Digital Marketing

We deliver superior brand connections in the moments that matter most to your customer.

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