Conversational-AI Engagement: Healthcare
From Supply to Demand
Transforming Healthcare Models with Brado Conversational-AI Engagement
The healthcare industry is at a critical inflection point, facing rising competition, declining patient loyalty, and a shortage of professionals — all in a margin-strained environment.
Meanwhile, 88% of Americans struggle to access the right care at the right time, and over 70% want stronger relationships with their providers.
A shift from a supply-driven to a demand-driven healthcare model is essential for health systems striving to meet the evolving needs of patients while maintaining operational efficiency and financial sustainability.
Powered by agentic generative AI, Brado’s proprietary Mile ZeroSM targeting strategy, and deep insight into the patient journey, Brado’s CEP goes well beyond traditional marketing, isolated point solutions, chatbots, super apps, and call center AI.
We enable health systems to transform from supply-driven business models to demand-driven platforms.
Here’s how Brado’s Conversational Engagement Solution redefines value in healthcare engagement:
By engaging patients with our proprietary “Mile ZeroSM” targeting strategy —at the very beginning of their health journey—when search volume is high and competition is low, Brado’s solution enables health systems to build trust with a larger patient base long before clinical intervention is needed, expanding reach, capturing underserved patients and reshaping the competitive landscape.
As patient expectations shift towards conversational-AI engagement, Brado’s platform enables health systems to connect with patients in the way they want and will soon demand, at scale with personalized, dynamic 24/7 care and guidance.
Brado’s deep insight into the journey ensures each conversation had on the platform is tailored to the needs of the patient. By demonstrating this level of understanding, Brado’s solution fosters stronger health system and patient relationships.
Brado’s platform helps health systems build and maintain trust by showcasing your health system’s resources and information at the right time. Our platform anticipates patient needs and provides the right support, enhancing trust throughout their journey.
Brado’s solution will soon be able to streamline key tasks like appointment scheduling and payment processing, reducing friction and enhancing patient satisfaction through efficient, integrated experiences.
With the Brado CEP, organizations can seize:
Growth in Market Share:
Grow market share, increase conversion, lower acquisition costs
Maximized Lifetime Value:
Increase loyalty, long-term retention, and reduce leakage
Workforce Optimization:
Reduce burnout, optimize resources, improve efficiency
CASE STUDY
Helping caregivers navigate the dementia journey.
Healthcare providers, like Bon Secours Mercy Health, use our platform to help patients navigate the healthcare system. See how our Conversational Engagement™ Platform is helping transform the dementia caregiver experience.
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