Meaningful conversations. Valuable relationships.
Brado’s Conversational-AI Engagement solution leverages agentic generative AI, a proprietary Mile ZeroSM engagement strategy, and Brado’s proprietary consumer insight to facilitate meaningful, guided conversations between brands and consumers.
Insight-driven and AI-powered, Brado’s Conversational-AI Engagement solution creates effective demand engines — enriching consumer experiences while improving both short- and long-term operational success.
Measurable Organizational Growth
Engaging consumers at the earliest stages of their journey with our Mile ZeroSM engagement strategy which builds trust and strong relationships, helping attract and retain more consumers while lowering acquisition costs.
By providing tailored, empathetic care along with 24/7 support to consumers, the platform leads to better retention rates and improved satisfaction, while reducing churn, and enhancing loyalty.
By automating routine tasks and managing inquiries, the platform allows organizations to focus on high-value consumer interactions, improving operational efficiency and fostering a more productive workforce.
Enhance Consumer Experiences:
Offering 24/7, tailored assistance ensures consumers feel supported and valued throughout their journey.
Addresses relevant consumer challenges before they arise, providing timely, accurate guidance that reduces tension and stress.
Easy access to reliable, credible information empowers consumers to make informed decisions, saving time, minimizing risk, and fostering peace of mind.
Transforming Growth for Healthcare and Higher Education
Brado’s Conversational Engagement Platform (CEP) supports consumers navigating complex life journeys — consumers that offer high lifetime value to the organizations serving them. Brado’s CEP excels in the Healthcare and Higher Education sectors, addressing the unique tensions and complexities of each.
For 25 years, Brado has been at the forefront of understanding these intricate experiences, achieving insight that drives our platform’s configuration.
Unlike other generative AI platforms, Brado’s CEP is customized for each client, promoting their unique assets to guide consumers to the right services. With robust content guardrails and safety controls, our platform meets consumer needs while supporting both the strategic and security objectives of our healthcare and higher education partners.
Healthcare
Brado’s CEP helps health systems, specialty practices, and medical device providers navigate the growing pressures of healthcare, providing a transformational demand engine. Learn more about Brado CEP for healthcare.
Higher Education
Brado’s CEP helps universities and trade schools find, engage, and enroll students who are the best fit, driving growth for the institution and transforming the prospective student experience. Learn more about Brado CEP for higher education.
CASE STUDY
Helping caregivers navigate the dementia journey.
Healthcare providers, like Bon Secours Mercy Health, use our platform to help patients navigate the healthcare system. See how our Conversational Engagement™ Platform is helping transform the dementia caregiver experience.
25 years helping organizations win with insight
1996
2017
2022
Today